Ace the Certified Health Unit Coordinator (CHUC) 2025 Exam – Boost Your Health Career with Confidence!

In situations where an ICU nurse expresses abusive behavior regarding a patient transfer, the appropriate response involves maintaining professionalism and prioritizing patient care. Asking the nurse to hold while obtaining a specific time for transfer allows for a calm and structured approach to the situation. This approach gives the HUC the opportunity to manage the conversation effectively without escalating tensions.

This response aligns with effective communication strategies in healthcare settings, ensuring that the HUC focuses on gathering necessary information to facilitate the patient’s transfer while diffusing any potential conflict with the nurse. It also acknowledges the nurse's concerns, which may be rooted in legitimate worries about patient safety or care continuity.

Other responses, while they have their merits, do not address the immediate situation as effectively. Reporting to the nurse manager might be necessary later but fails to resolve the issue at hand. Transferring the patient immediately could disrupt patient care and safety without proper discussion regarding the concerns raised. Ignoring the nurse's comments is not a viable option, as it can lead to further conflict or misunderstandings about the patient’s needs. Engaging professionally with the nurse provides a productive pathway for addressing any underlying issues related to the transfer.